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Privacy Policy




The Greek registered company under the name "LEONIDAS GAISSERLIDIS & SON OE" which is located in Thessaloniki, Delta Municipality, AIKTEO. Navarinou TT1284, post. 57009 and is active in Greece, ΑΡ. ΓΕΜΗ: 038812605000, contact info info@gaiserlidis.gr & sales@gaiserlidis.gr, service line +30 2310753810 and is legally represented (hereinafter referred to as the company), the main owner and beneficiary of this website www.gaiserlidis.com for privacy issues and has as its priority the protection of your personal data. For this reason, we make every effort to collect and process the personal data you provide us to ensure the highest level of security.
 
The management and protection of the personal data of the visitor / user of this site is subject to the terms of this privacy policy as well as to national, Community and international law regarding the protection of the individual from the processing of personal data, as applicable at all times.
 
Any future legislation in this area will be subject to this privacy policy. In any case, the company reserves the right to change the terms of personal data protection to comply with the applicable legal framework.
 
Therefore, these personal data protection terms may be revised and updated at any time without notice. For this reason, we strongly recommend that you review these terms and conditions for any changes, as your continued use of the site warrants your acceptance of any changes.
 
By using the website www.gaiserlidis.com and providing your personal information to us and with your express consent when registering as a user, you represent that you have been fully and clearly informed of the terms and conditions contained therein, that you have been made aware of your legal rights and how you consent to the processing of personal data concerning you by the company.
 
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1. What is personal data?
 
'Personal data' means any information that may identify you directly (eg your full name) or indirectly (eg your telephone number). This means that personal data includes, among other things, email, home address, usernames, personal preferences and shopping habits. The person (natural person) to whom the data are referenced is called the data subject.
 
2.What is data processing?
 
Data processing is any operation or series of operations performed with or without the use of automated media, personal data or personal data sets, such as the collection, registration, organization, structure, storage, customization, modification, retrieval, retrieval of information, use, transmission to third parties, dissemination, association, combination, restriction, deletion and destruction of personal data.
 
Any natural or legal person in the public or private sector who holds and processes personal data is called a controller.
 
Any natural or legal person in the public or private sector entrusted with the processing of the data by the controller shall be designated to perform the processing.
 
3.What data do we process?
 
The website www.gaiserlidis.com is designed to enable you to visit it without having to provide your personal data if you do not wish to. Our company "LEONIDAS GAISSERLIDIS & SON OE", as the controller, collects the personal information of its visitors / users of this website only when they voluntarily provide it for their own processing purposes only.
 
Our company collects six types of user / visitor information:
 
1. Information provided by the visitor when registering as a user.
 
2. Information provided by the user in order to execute his order.
 
3. Information provided by the user in competitions held from time to time.
 
4. Information provided by our visitor / user for subscribing to the company's newsletter.
 
5. Information that the visitor / user gives us when logging in via another platform (ios, android, Facebook, Google applications).
 
6. Information provided by our visitor / user through the acceptance of cookies.
 
The personal information collected is as follows:
 
· Full name
 
· Address
 
· Postcodes
 
· Email adress
 
· Contact Phone
 
· Credit card details
 
· Order-delivery details
 
· Invoice details (VAT-DY)
 
· IP address
 
 
 
4. What is our cookie policy?
 
This site uses cookies so that we can improve the services we offer you and provide you with specific features that you may find useful.
 
Cookies are small text files that are stored on the hard disk of every visitor / user and do not receive any document or file from their computer. They are used to facilitate visitor / user access to the use of specific services and / or pages of the site, for statistical purposes and to identify areas that are useful or popular. These elements may also include the type of browser the visitor / user is using, the type of computer, its operating system, web service providers, and other such information. In addition, the site's information system automatically collects information about the sites the visitor / user visits and links to third-party websites that he may choose through the use of the site.
 
This site makes use of the Google Analytics service. Google Analytics is an online data analytics service of Google Inc. which collects and processes data about a website's traffic. The information provided by our company to this service is anonymized so that your personal identification will not be possible. For more information on Google Inc.'s privacy policy You can visit https://privacy.google.com/businesses/compliance
 
In the event that you do not wish to collect information through cookies, you may choose to delete existing cookies, accept or reject any particular cookie, or automatically reject all future cookies through the settings of your web browser. on your computer but inevitably it will make it more difficult or even impossible to use certain features of this website. We do not use cookies in any way beyond those for which you have given your consent.
 
For further information on cookies and their individual applications, please visit www.allaboutcookies.org
 
5.How does the newsletter work?
 
The Company provides its Website users with the option to send a newsletter to their email address if they declare that they wish to avail themselves of this service. Sending a newsletter from the company is fully compliant with our mailing regulations.
 
Therefore, you may, if you wish, request to be informed of the Company's new products available on the market and of any other offers, by sending advertising-information messages to your e-mail or mail address or by telephone. This service will not be abused. The user of the service may at any time and at any time request to stop receiving advertising messages by contacting the company either by e-mail (info@gaiserlidis.gr & sales@gaiserlidis.gr) or via the hotline (+30 2310753810).
 
5. For what purpose do we process your data?
 
We collect and process your personal data solely for the following purposes:
 
1. The commencement, maintenance and execution of the trade relations between us. The data you provide to us will be used for the proper preparation and execution of sales contracts and related actions (order placement, shipping, customer identification when necessary, payment management, etc.).
 
2. Promoting and advertising our products. We may ask for your explicit consent to use your data to send you targeted material or generalized promotional messages and promotional material about new products or special offers from our online store (via mail, email, fax, SMS, etc.). etc).
 
3. Statistical research. Your personal data and cookies for which you have given consent help us monitor the traffic of this site and our customers' consumption habits through Google Analytics
 
4. Compulsory compliance with applicable law. Our company processes the personal data you provide to us in order to comply with the requirements of the applicable law (proof of receipt, accountability, data retention, etc.).
 
6. What is the legal database for data processing?
 
The data collection and processing is done to support and monitor your business relationship with the company, to draft and execute our contract and to serve you better and is based on your prior explicit consent regarding the type data and processing purposes, within the framework of the current legislation
 
7. Who are the recipients of your data?
 
The recipients of the data are: (A) The company named "LEONIDAS GAISSERLIDIS & SON OE" and the absolutely necessary staff of the company, which is committed to confidentiality, (B) Our affiliated companies, which process your data as executors of the processing on our behalf and in accordance with our mandates, (C) public or judicial services or independent authorities, where it results from a law or prosecution order or court order / order.
 
8.How do we ensure that the processors respect your data?
 
The processors have agreed and contractually contracted with our company:
 
· Confidentiality.
 
· Do not share data with third parties without company permission.
 
· Take appropriate security measures.
 
· Comply with the legal framework for the protection of personal data.
 
· Do not process beyond what is permitted by the company for the purposes of processing.
 
9.How long will your data be kept?
 
The personal data of visitors / users of our site are collected and maintained for the time necessary for their processing and are subsequently deleted.
 
The length of data processing is determined by the maintenance obligation imposed by the applicable legal framework. In any event, our company retains them for at least as long as the contract lasts and for as long as legal claims arising therefrom may arise. It is also possible to extend the length of time the data is retained for the purposes of evidence before the courts regarding the fulfillment of the company's contractual obligations or for compliance with the recommendations of public or independent authorities.
 
 
 
10. Is your data secure?
 
Our company is committed to safeguarding your personal data. To protect the privacy of visitors / users of our site we use a secure connection (https: //) via SSL (Secure Socket Layer) technology. The company uses the SSL protocol for its online store for secure on-line trading. This way all the personal information of the visitor / user, including his credit card number, name and address, is encrypted so that they cannot be read or changed during their transfer to the Internet. The SSL (Secure Sockets Layer) protocol is today a worldwide Internet standard for certifying websites when they are used by web users to encrypt data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the shipping software and decrypted by the receiving software, thereby protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has changed during the transfer.
 
This site, www.gaiserlidis.com, is SSL certified by Cloudflare Inc ECC CA-2.
 
We also employ all necessary data security measures to prevent the risk of loss, misuse, unauthorized access and disclosure of their personal information. We review and modify security measures whenever necessary.
 
Our company takes care of the anonymization of the data it provides with your consent to the executors processing it on its behalf.
 
The processing of visitor / user data is in any way permitted only by authorized persons, employees and partners of us solely for the purposes set forth herein. Our employees as a whole have undertaken a confidentiality obligation with respect to the Company and as stated above our company has ensured that the executors of the processing on its behalf fulfill the conditions and provide sufficient assurances to respect the personal data of visitors / users.
 
Our company will not sell or otherwise transmit or disclose your personal information to third parties that are not related to it without your consent, except with the application of relevant legal requirements and only to the competent authorities.
 
11. What are your legal rights?
 
With regard to the protection of your personal data, you have the following rights:
 
Right of access: You may ask us for information about the personal data we hold about you, such as the categories of personal data we hold or control, for what purpose they are used, from which they were collected, if not directly from you, and to who have been notified, where appropriate. You may obtain a copy of the personal information we hold about you free of charge from us. We reserve the right to charge a reasonable fee for any further copies you may request.
 
Right of correction: If you find that your data is inaccurate, you may ask us to correct or supplement it.
 
 Deletion Right: You can ask us to delete your data if it is no longer necessary for the purposes for which it was collected. In addition, you have the right to request the deletion of your personal information should your consent be withdrawn for processing, as long as there is no other legal basis for it.
 
Right of restriction of processing: You may request restriction of the processing of your data when the accuracy of the data is questionable, illegal or for other reasons. If you object, we will stop processing your data, provided there are no legitimate reasons for further processing. Editing your data for advertising purposes is not a legitimate reason.
 
Right to portability: You can ask us to get your data in a structured, commonly used, machine-readable format or transfer it to another controller.
 
Right to object: You may object to the processing of your data or consent. In this case, we will immediately stop processing your data if there are no legal or compelling reasons that override your right.
 
Right of Complaint: You have the right, if you believe that your rights to the protection of your personal data are being violated, to file a complaint with the Athens-based Personal Data Protection Authority (1-3 Kifissias str. 115 23 ) and phone 2106475600 and fax 2106475628 or email complaints@dpa.gr
 
 
 
12.How can you exercise your rights?
 
To exercise your rights you may send us a relevant email describing the right you wish to exercise either at the e-mail address of info@gaiserlidis.gr & sales@gaiserlidis.gr title-request “EXERCISE / CORRUPTION EXERCISE / LIMIT / SWITCH »description of your request. Then we will examine it and respond as soon as possible.
 
We will respond to your requests for free within one (1) month of receiving them. However, if your request is complex or there are a large number of requests, we may receive an extension of another two months if absolutely necessary and after having been informed. If your requests are manifestly unfounded or excessive, especially due to their repeated nature, our company reserves the right to not respond to them.

 



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